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Privacy Policy & SMS Messaging Terms

Effective Date: January 1, 2025

Echo Productions respects your privacy and is committed to protecting your personal information. This Privacy Policy & SMS Messaging Terms explains how we collect, use, and protect information when you opt in to receive text messages (SMS/MMS) from us through Zoom Phone.

1. Information We Collect

When you voluntarily provide your mobile phone number to opt in (e.g., via form, verbal agreement, keyword, or checkout process), we collect:

• Your mobile phone number

• Any related information you provide (e.g., name, email, or preferences for message types)

We do not collect or store sensitive personal information via SMS unless you explicitly provide it and it is necessary for the service.

2. How We Use Your Information

We use your mobile phone number solely to send you the text messages you consented to receive, which may include:

• Order confirmations, shipping updates, appointment reminders

• Customer service responses

• Account notifications

• Promotional offers or updates (only if you specifically opted in for marketing messages)

Message frequency varies. Standard message and data rates may apply.

3. Consent

By providing your phone number and opting in (e.g., by texting a keyword, checking a box, or verbally agreeing), you give us explicit consent to send you SMS/MMS messages using an autodialer or non-autodialer system. Consent is not a condition of purchase. Your consent applies only to Echo Productions and the specific message types you agreed to.

4. Sharing Your Information

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing purposes. We may share your information only with:

• Service providers who assist us in delivering messages (e.g., Zoom, carriers, and messaging platforms)

• As required by law or to protect our rights

5. Your Choices & Opt-Out

You can stop receiving messages at any time (except for transactional/administrative messages required to service your account). To opt out, simply reply STOP to any message we send. You may also reply HELP for assistance or contact us at info@echopro.net or 614-266-5088. After opting out, you will receive one final confirmation message, and we will not send further promotional messages (though you may need to opt in again if you wish to resume).

6. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Changes to This Policy

We may update this policy from time to time. The updated version will be posted here with a revised effective date. Continued use of our SMS service after changes constitutes acceptance.

8. Contact Us

If you have questions about this policy or our SMS practices, contact us at: Echo Productions info@echopro.net 614-266-5088 echopro.net/privacy (link to full privacy policy if separate)

By opting in to our text messages, you acknowledge that you have read, understood, and agree to this Privacy Policy & SMS Messaging Terms.